1.What specifically does the "reliability" of drone mooring equipment refer to? How to determine whether a drone mooring product is reliable?
The "reliability" of unmanned aerial vehicle mooring equipment refers to the ability to maintain stable operation over long-term use, which is reflected in three dimensions: continuous operation duration, extreme environmental adaptability, and failure rate. The continuous operation time directly affects the work efficiency. High quality equipment needs to support uninterrupted power supply and communication for more than 72 hours to avoid frequent shutdowns and power changes. Extreme environmental adaptability includes temperature tolerance (-20 ℃ to 55 ℃), waterproof and dustproof (at least IP65 rating), wind resistance (above level 8), etc., which are crucial for outdoor operations. The failure rate needs to be controlled below 0.5% per year to ensure project progress.
Judging reliability can be approached from three aspects: examining test data, such as whether it has passed the 3000 hour full load operation test; Checking certification qualifications, ISO 9001 quality system certification and industry specific certification are the foundation; Practical cases have been tested, such as the equipment we provided to the Norwegian Coast Guard, which remained on duty continuously for 6 months in extremely cold weather of -15 ℃ with zero failure records. This is a strong proof of reliability.
2.What industry scenarios are suitable for unmanned aerial vehicle mooring devices?
The core advantage of unmanned aerial vehicle (UAV) tethered devices is "long-term hovering+stable power supply", making them indispensable in multiple industry scenarios
Power inspection: providing continuous power for unmanned aerial vehicles for transmission line inspection, covering a wider range;
Border security: 24-hour uninterrupted monitoring of sensitive areas, combined with infrared equipment to achieve all-weather warning;
Emergency communication: Quickly set up temporary communication base stations after a disaster occurs to ensure smooth rescue signals;
Agricultural surveying and mapping: Long term aerial acquisition of high-precision farmland data to assist in precise planting.
3.Which countries have you collaborated with for your drone mooring products? How to solve cross-border technical support issues in cooperation?
At present, our drone mooring products have established stable cooperative relationships with enterprises in 12 countries, covering Europe, America, Southeast Asia, Africa and other regions. For example, a well-known security group in Germany used our equipment to build a border monitoring network; The American drone surveying company X uses it for large-scale terrain scanning; The Port Authority of Singapore uses it for ship dispatch monitoring; South African mining companies deploy security systems in remote mining areas.
Technical support for cross-border cooperation is key, and we address pain points through triple protection:
Local regulations: Master the standards of various countries in advance, such as EU CE certification and US FCC certification, to ensure that products are directly adapted to local regulations;
Global Service Network: With three major after-sales centers in the Netherlands, Dubai, and Singapore, equipped with multilingual technical teams, we provide on-site response within 72 hours;
Remote support system: Develop a dedicated operation and maintenance system, where customers can upload device data in real-time, and engineers diagnose over 90% of minor faults through the cloud, reducing on-site service requirements. For example, when serving Japanese customers, the communication protocol adaptation issue was resolved within 2 hours through remote debugging.